NATIONAL BISCUIT DAY

Tim Tam UK Instagram Social Media Giveaway Terms and Conditions

1. These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the Terms and Conditions and by participating, all entrants will be deemed to have accepted and be bound by the Terms and Conditions. Please retain a copy for your information. 

2. The 'Promoter' is Arnott’s Biscuits Limited, whose registered office 24 George Street North Strathfield, NSW 2137, Australia (ACN 008 435 729). 

3. This Promotion is only open to residents of the United Kingdom aged 18 or over, excluding employees or their immediate families of the Promoter, or its affiliate companies, agents and any third party professionally associated with this Promotion. 

4. No purchase necessary; however, internet access and a valid Instagram account is required. If you do not have an account, you will need to create one in order to participate – you will require an active email address in order to do this. 

5. Promotion Period: Entries are accepted between 00:00:00 GMT on the 29/05/2025 and 19:00:00 GMT on the 05/06/2025 inclusive. Entries outside this Promotion Period will not be accepted. 

6. To enter the promotion, you will need to follow @timtamofficial_uk Instagram account, like the post for National Biscuit Day and mention someone in the comments that you want to enjoy a Tim Tam with. 

7. You must continue to keep your social media account on a public setting for 4 weeks after the end of the Promotion Period in order to be contacted if you are selected as a winner. 

8. No maximum entry limit per person during the Promotion Period but each entry must mention a different person in the comments to qualify as a new entry. Anyone trying to circumvent this rule by using alternative details including but not limited to creating multiple accounts will be disqualified from this promotion. No entrant may win more than one prize.

9. The Promoter monitors responses to this promotion and if any responses or any previous posts made by an entrant are, or could be regarded, as being disrespectful towards other members of the Instagram community or which contain anything which is likely to, or could cause offence or distress, these will be removed from the promotion. As someone who enters the promotion, your use on Instagram is subject to on Instagram Terms and Conditions or to on Instagram Terms and Conditions. 

10. Incomplete, invalid, misdirected or late entries will not be accepted. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons, system, network, server, computer hardware or software failure of any kind. 

11. The Prizes: There are a total of 2 prizes available to be won: 

1) A gift pack worth £50 each for 2 winners and their mentioned friends, consisting of:  

i) A random selection of flavoured Tim Tam biscuits 

12. Winner Selection: 2 winners will be randomly selected from all valid entries received during the Promotion Period who have followed @timtamofficial_uk, liked the post for National Biscuit Day and mention someone they want to enjoy a Tim Tam with. Winner selection will occur within 5 working days of the end of the Promotion Period. 

13. Winner Notification: The winners will be contacted via direct message from the  @timtamofficial_uk Instagram account within 7 working days of Winner Selection and will be required to respond to confirm acceptance of their Prize. Winners will be required to provide their full name and address within 14 days of initial contact by Direct Message. In the event that a winner does not respond to the initial contact within 14 days, is ineligible or unable to take their prize, the Promoter reserves the right to disqualify that winner. If a winner is disqualified, the Promoter reserves the right to award the Prize to a reserve selected in the same manner. The process will repeat until an eligible winner is able to claim the prize. Entrants are encouraged to monitor their Instagram account during this time in case they are a winner. 

14. Prize Fulfilment: Prize will be delivered by 2nd class post within 28 working days subject to the winner's confirmation of their take up of the Prize and providing the Promoter with all necessary identification and other information requested, and with their correct delivery address. 

15. It is the responsibility of the entrant to provide correct, up-to-date details when entering the promotion and acceptance of the prize. The Promoter cannot be held responsible for winners failing to supply accurate information which affects prize acceptance or delivery of their prize. Promoter shall not be liable for any delays, loss or damage to the Prize once in transit to the winner. 

16. Moderation: The Promoter reserves the right to reject entries, posts or comments which, in the reasonable opinion of the Promoter: 

a) are in breach of the Terms and Conditions; 

b) contain any content that is offensive, obscene, sexual, derogatory, defamatory, violent, abusive, harassing, threatening, objectionable with respect to race, religion, origin or gender, which could reflect negatively upon the name, reputation or goodwill of the Promoter or any brand partner, or which is otherwise unsuitable for publication; 

c) contains or refers to any third-party brand or reference any third-party names, logos and/or trademarks; 

d) promotes any political agenda; 

e) contains content deemed socially irresponsible or likely to breach the CAP Code. 

17. Provided no objection is received, if you are a winner, your surname and county of residence will be made available by the Promoter to anyone sending a request to consumer@arnotts.com one month after the closing date of this Promotion, for a period of 12 weeks from Winner Selection. You can object to your surname or county of residence being published or request for the amount of information being published to be reduced by making this known in an email to consumer@arnotts.com Without prejudice, the Promoter will provide this information to the Advertising Standards Authority on reasonable request. 

18. The prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason any element of the prizes is not available, the Promoter reserves the right, at its sole discretion to substitute another prize, or part of a prize, for it, of equal or greater value. 

19. Products included in the Prize may contain allergens. The Promoter shall not be responsible for any adverse effects resulting from any products contained within the Prize.  

20. In the event that the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right to disqualify any individual who tampers with the entry process or does not comply with these Terms & Conditions and to cancel, modify or suspend the Promotion or invalidate any affected entries. 

21. The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. Numerous factors outside the control of the Promoter may interfere with the operation of Instagram. The Promoter does not guarantee continuous or secure access to Instagram. 

22. To ensure fairness and the integrity of the promotion to all participants, the Promoter will not enter into discussions regarding the running of this promotion via Instagram but will respond to questions via consumer@arnotts.com. 

23. This Promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. By entering the promotion, all participants accept that they have no claim against Instagram. You understand that you are providing your information to the Promoter and not to Instagram and that neither Instagram have any liability for any element of this Promotion. 

24. The Promoter together with any associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using the Prize, except for any liability which cannot be excluded by law. Nothing will exclude the Promoter’s liability for death or personal injury as a result of its negligence. 

25. An entry must be made directly by the individual entering the Promotion. Bulk entries from trade, consumer groups or third parties will not be accepted. Entries submitted by macros or other automated means together with entries which do not satisfy the requirements of these Terms & Conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that entrant’s entries into the Promotion in a way that is not consistent with the rules of the Promotion, that entrant’s entries will be disqualified and any prize awarded will be void. 

26. The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s entry to the promotion. 

If for any reason any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, traffic congestion, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion cancel, modify or suspend the promotion or invalidate any affected entries. If any act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions (including but not limited to global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God), the Promoter will not be liable for any failure to perform or delay in performing its obligations but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.  

27. The Promoter reserves the right to verify all entries and winners including an ask for proof of identity, age and address and may refuse to award a Prize or withdraw prize entitlement or refuse further participation in the promotion where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, the spirit of the promotion or any instructions forming part of this promotions entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means. The Promoter will be the final arbiter in any decisions, and these will be binding. 

28. Any and all personal data provided by you in connection with this Promotion will be used solely by the Promoter (or its appointed agents) to: (i) assist with running the Promotion; and/or (ii) conduct analytics to improve the Promoter’s promotions, products or services. The Promoter (or its appointed agents) will not contact you for reasons other than this Promotion unless you have provided your express consent. All personal data will be handled in accordance with the Promoter’s privacy policy, available at: https://assets.ctfassets.net/qifm0zg3y057/2M8lUyoZWPZjfnEQhIbf3w/3b4aefb6036c0a9948c41fb2a60ec82c/The_Arnott-s_Group_Privacy_Policy__March_2025_.pdf. All data will be stored for 12 weeks from Winner Selection before deletion. You can request access to your data, or have any inaccuracies rectified, by sending an email to consumer@arnotts.com. 

29. If any provisions of these Terms & Conditions are judged to be invalid, illegal or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions. 

30. These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales unless you live in another part of the UK, in which case your local courts will have jurisdiction. This does not affect your legal rights as a UK consumer.