Frequently Asked Questions

The Shapes Fully Loaded range is packed full of more flavour and a bigger crunch than our original core Shapes range. We apply extra seasoning to the biscuit to increase flavour intensity and have used special flours, starches and potato granules to achieve a big audible crunch and increased mouth clearing.

Wagons Wheels were previously coated with a dark compound chocolate. We hope you’ll agree moving to real chocolate tastes just as delicious!

We now coat our Wagon Wheel biscuits with our in-house dark chocolate. This is the same chocolate used in some of our existing products, including our Mint Slice, Chocolate Teddy Bear and Monte biscuits.

The biscuits are baked on a gluten-free line and are tested before being sent to the supermarkets to ensure they are in fact gluten free.

Products using this logo have been reviewed and approved by Coeliac Australia as part of their endorsement program and are suitable for a gluten free diet.

We’ve worked hard to create a blend of ingredients that will give you a similar experience to that of a gluten-containing product. As can be seen on the ingredient list, this includes ingredients such as Maize and Tapioca starch, rice flour and egg powder.

The e -sign on a food label indicates that the volume or weight of the product is an average value and indicates that the pack is weighted under an internationally accepted standard for weight tolerance. Each biscuit is not identical due to the nature of food production in which there will always natural variation, the e allows some tolerance of weights within limits so long as the average product produced is greater than the weight declared on the package. Our government has some more information on their website http://www.measurement.gov.au/Industry/Business/Pages/AverageQuantitySystem.aspx/ This gives our consumers' confidence that the packs weigh what they should, and when we export, we are using the same weighing system as the rest of the world.

A great initiative by The Arnott's Group is to transition to 100% recycle-ready films, aligning with growing sustainability efforts and consumer demand for more eco-friendly packaging. Our new film adheres to APCO’s recyclability standards and CEFLEX guidelines, which help ensure that packaging we use is both functional and environmentally responsible.

More than 90% of the packaging used in our Australia and New Zealand business is recyclable and we are working to update the Australasian Recycling Label (ARL) logos on 100% of our packaging to help you dispose of our packaging correctly.

The Australasian Recycling Label (ARL) is a labelling system for Australia and New Zealand, and provides consumers with easy-to-understand recycling information on packaging. Read more here:https://arl.org.au/