Hero Image Recipe Article - Arnott's Store Terms & Conditions


Arnott's Store Terms & Conditions

Shopify Terms  

We use Shopify to facilitate the sale of our products via this website.  Please refer to the Shopify website for details of their terms of sale and privacy policy.   

Privacy Policy  

Please refer to our Privacy Policy for more information.  

Returns Policy  

Please refer to our dedicated Returns Policy webpage for more information.  


Our products may contain allergens. Please refer to the packaging on each product for the full list of ingredients and allergens or contact us directly to enquire about allergens in our products.  


At present, we only accept orders for delivery within Australia.

We endeavour to dispatch your order within three (3) business days of receiving the order (Monday to Friday, excluding public holidays). You will receive an email from Australia Post with your tracking number once your order has been dispatched. Processing may take longer during certain times of year, such as prior to Christmas each year. We do not process orders until our payment processor confirms to us that it has received payment for the order.  

Delivery of your order usually takes between 5 to 7 business days from the dispatch date. We use Australia Post for our deliveries. Australia Post’s delivery times vary depending on delivery location and are subject to change. We do not have any control over delivery times once orders have been dispatched from our warehouse.   

For information on Australia Post’s standard delivery times and delivery terms, please visit Australia Post’s website.  

We recommend that someone be present during business hours to accept and sign for your delivery. If no one is present to accept delivery, a parcel collection notice will be left at the delivery address with instructions on how to collect your order.

Shipping Fees  

Shipping fees cover packaging and delivery costs. Shipping fees will be charged in addition to the prices of the goods you purchase. The delivery fee is set out in the ‘Cart’ section of the website when you place an order.

A flat rate shipping fee of AU$10 applies.

Free shipping is applied to orders over AU$99.

Order Cancellation  

Once you have placed your order, it cannot be changed cancelled or changed. Please choose wisely before placing your order.

Ownership of Intellectual Policy  

Arnott's owns the copyright to all material on this site and the trademarks displayed on this site.  Nothing on this site should be construed as a license to use these copyright materials or trademarks.   

Australia Only  

This website may be accessed throughout Australia and overseas, however, we only accept orders for delivery within Australia at this time.  We make no representations or warranties that the content of this web site complies with the laws of any country outside Australia. If you access this website from outside Australia, you do so at your own risk and are responsible for complying with all applicable laws in the place where you are located.   

Change of Terms  

We reserve the right to alter these Terms and Conditions and the current version will always be published on this page.  Products are advertised subject to availability.  Price information is subject to change without notice. 

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